Privacy Policy
We are committed to protecting your privacy. We use the information we collect online to enhance the online shopping experience. We do not sell, trade or rent your personal information to others without your permission. We guarantee the security of your information.

Return and Exchange Policy
You can make returns or exchanges via US Mail or UPS with an original CoolSafetyProducts.com packing sheet or online payment receipt within 14 days of purchase. Prior authorization from a representative of CoolSafetyProducts.com (Vaughan Safety, Inc.) is required. All returns must be new, unused and contain all original product packaging and accessories. Shipping charges will not be refunded. Return policy does not apply to custom imprinted items. Other restrictions may apply. Approved returns may be shipped to:

Vaughan Safety, Inc.
3925 88th Street NE, Ste. A
Marysville, WA 98270


Shipping & Handling
We utilize UPS to ship our products to you. We have found their services to be the most reliable and efficient compared to competing delivery companies. Our web site is integrated with UPS Online to determine the actual shipping charges. We offer overnight, Second Day Air, 3 day and Ground shipping. These orders are shipped the same day if received before 11 am. All other orders are usually shipped within 24 hours, Monday through Friday from the Seattle, WA area.


*Hawaii and Alaska Residents
3 Day Select is not available in your state. Please select UPS Ground, 2nd Day Air or Next Day Air. If you choose 3 Day Select then there will be a delay in your shipment until we can contact you to make other arrangements which will adjust your shipping cost.

We accept online credit card payments from Visa, MasterCard and American Express. We also accept qualifying company purchase orders. Please call 866-285-5212 for more information.